Request Help

OVC Desktop Support email:

Typical problems resolved by OVC Desktop Support

  • Printing Problems
  • Escalation of Network problems
  • Problems with the Operating System, or questions about Operating System upgrades.
  • Appropriate installation and configuration of the Standard Software Suite
  • Email configuration
  • Repair requests for Computers and Printers deployed by OVC Desktop Support
  • Standard hardware purchases
  • Some common (though not standard suite) software acquisitions. These would be charged to your department.

Typical questions OVC Desktop Support would assist with are:

  • I can’t send (or receive) emails.
  • My computer keeps freezing on me.
  • My battery is dying.
  • I can’t bring up any web pages.
  • I can’t print.
  • My monitor, computer, keyboard, mouse is broken.
  • Our department needs to purchase a new computer (printer).